Customer Service Associate

Dbs Mintek Pvt Ltd. is hiring a Customer Service Associate in Turbhe, Mumbai. You can earn up to ₹14,000/month. 30 candidates will be hired for this role. Freshers can apply.

In the employer’s words

1. Contact Customers Via Phone/Email To Collect Outstanding Payments.2. Investigate And Resolve Customer Disputes And Queries.3. Negotiate Payment Plans And Settlements.4. Update Customer Records And Accounts.5. Meet/Exceed Collection Targets And Quality Metrics.6. Collaborate With Internal Teams (E.G., Sales, Customer Service). Type : Inbound, Outbound, Domestic, Sales | Languages : Malayalam, English, Hindi, Marathi, Kannada, Tamil, Telugu

Day-to-day work

As a Customer Service Associate, your work will include:

• You'll share market and competitor feedback with the team.
• You'll explain products and offers clearly and handle objections.
• Build long-term relationships with existing clients
• Follow up on leads and convert them into sales
• Record visits, calls and orders in the CRM or daily report
• Achieve monthly sales and collection targets

Eligibility

• Freshers are welcome to apply
• Education: Tenth Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Malayalam, Marathi and Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales
• Languages: Malayalam, English, Hindi, Marathi, Kannada, Tamil, Telugu

Pay and perks

Salary: ₹12,000 – ₹14,000 per month, based on skills and experience.

Quick facts

• Work location: Turbhe, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 30

Apply today and take the next step in your career with Dbs Mintek Pvt Ltd..