Field Collection Executive

Join Decl Info Solution as a Field Collection Executive in Andheri, Mumbai. There are 3 open positions. You can earn up to ₹20,000/month.

Note from the employer

Field Executive For Loan Outstanding Payment Collection From Customer ( Having Own Bike ). 1 - 2 Years Experience Compulsory.

Salary and benefits

The salary for this role is ₹18,000 – ₹20,000 per month.

Roles and responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• You will identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Skills: CRM tools, Verbal communication, Typing speed, Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, calm under pressure attitude

Job details

• Location: Andheri, Mumbai, Maharashtra
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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