Telecaller Document Collection

Start your next role as a Telecaller Document Collection with Decl Info Solution in Nala Sopara East, Mumbai. The team is filling 5 vacancies. You can earn up to ₹12,000/month.

Note from the employer

Calling To Customer For Document Collection And Natch Mandate Ecs. 1 - 2 Years Experience Compulsory.

Pay and perks

You will be paid ₹10,000 – ₹12,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with CRM tools, Active listening, Typing speed, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and customer-first

Key responsibilities

• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Quick facts

• Work location: Nala Sopara East, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Decl Info Solution reviews applications regularly.