Customer Support Representative (Cs...

Start your next role as a Customer Support Representative (Cs... with Deekshaa Infosystems Pvt Ltd in Kurla West, Mumbai. The team is filling 3 vacancies. Salary is up to ₹20,000/month. Great for first-time job seekers.

Note from the employer

Technical Associate- Customer Support.As A Monitoring Agent, They Will Be Responsible For Handling A Variety Of Tasks Related To Access Ticket Monitoring Service And Other Business Processes Outsourced To Our Company. They Will Interact With Customers Or Clients Via Phone Or Chat To Provide Support, Resolve Issues, And Ensure A Positive Experience. Languages : Marathi, Hindi, English

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Education: Graduate
• Comfortable with English, Hindi, Marathi
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone patient and customer-first

Position details

• Location: Kurla West, Mumbai, Maharashtra
• Work mode: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3

Ready to start? Upload your resume and apply to Deekshaa Infosystems Pvt Ltd today.