Ecommerce Account Manager

Deergold Fashion wants to bring on an Ecommerce Account Manager for its Parvat Patiya, Surat team. The pay goes up to ₹18,000/month.

In the employer’s words

Manage All E-Commerce Seller Panels. Handle Product Listings,Catalogue,Uploads,Pricing And Stock Updates.Use Oms Guru For Order Processing, Inventory Syncing And Sku Mapping, Return Management, Wrong Claims And Follow Ups. Resolve Marketplace Queries And Account Issues. Maintain Daily Sales, Inventory And Return Reports. Increase Daily Sales, Coordinate Order Dispatch, Shipping Labels And Timely Fulfillment. Previous Experience In Marketplace Operations And Oms Guru. 1 - 2 Years Experience Compulsory. | Skills Needed : Computer, Email | Basic Excel

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Basic Excel, Computer, Email
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Computer, Email
• Basic Excel
• You are patient and customer-first

Salary

You will be paid ₹12,000 – ₹18,000 per month.

Your responsibilities

Here is what a typical day looks like:

• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Quick facts

• Job location: Parvat Patiya, Surat, Gujarat
• Work mode: Office-based
• Job type: Full time
• Openings: 1
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Deergold Fashion reviews applications regularly.