Inside Sales Executive

A new Inside Sales Executive role is open at Deliciae, Santacruz East, Mumbai. The pay goes up to ₹25,000/month.

In the employer’s words

Take Custom Cake Orders (Design, Flavor, Message, Etc.) Handle Phone Calls, Whatsapp & Instagram Inquiries Suggest Designs And Upsell Premium/Custom Cakes Coordinate With Kitchen Team For Order Execution Requirements: Good Communication Skills (Hindi & Basic English) Pleasant Personality And Customer-Friendly. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Your responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

What you get

The salary for this role is ₹18,000 – ₹25,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A polite, calm under pressure attitude

Position details

• Location: Santacruz East, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 1
• Employment type: Full time
• Working hours: Rotational shift

If this job suits you, apply now — shortlisted candidates will be contacted by Deliciae.