Customer Care Executive

Join Deluxx Courier Express Private Limited as a Customer Care Executive in Mahipalpur, Delhi. The pay goes up to ₹14,000/month.

Employer’s description

Customer Handling. Type : Sales | Marketing | Languages : Hindi, English

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of English, Hindi, Marketing and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

What you will do

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.

Salary and benefits

The salary for this role is ₹12,000 – ₹14,000 per month.

Quick facts

• Location: Mahipalpur, Delhi, Delhi
• Job type: Full time
• Shift: 10:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

Apply today and take the next step in your career with Deluxx Courier Express Private Limited.