Inbound Customer Service Advisor

Start your next role as an Inbound Customer Service Advisor with Delvoy Recruitment Services in Thane West, Mumbai. The pay goes up to ₹17,000/month. 30 candidates will be hired for this role.

Note from the employer

Process Name : Metropolis , Upstocks. Type : Inbound | Languages : Marathi, Hindi, English

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, Marathi
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Marathi, Hindi, English
• A polite, customer-first attitude

Salary

Salary: ₹14,000 – ₹17,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.

Quick facts

• Location: Thane West, Mumbai, Maharashtra
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 8:00 AM - 8:00 PM | Any 9 hours shift Any 1 rotational off
• Employment type: Full time
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Delvoy Recruitment Services reviews applications regularly.