Customer Care Executive

A new Customer Care Executive role is open at Dermalife, Green Park, Delhi. 5 candidates will be hired for this role. No experience? You can still apply. Salary is up to ₹15,000/month.

Employer’s description

Outbound Calling: Initiate Calls To Prospective Clients, New Leads, Or Existing Customers To Explain Products/Services. Lead Generation & Follow-Up: Nurture Leads Through Consistent Follow-Up Calls To Convert Them Into Sales Or Fix Appointments For The Sales Team.Customer Support: Handle Inbound Queries And Provide Accurate Information, Ensuring . Type : Outbound, Inbound, Sales | Marketing

Roles and responsibilities

In this role, you will:

• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Inbound, Marketing, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales
• Marketing
• A calm under pressure, customer-first attitude

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Quick facts

• Work location: Green Park, Delhi, Delhi
• Work mode: Office-based
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 5:00 PM - 8:00 PM | Monday to Saturday
• Vacancies: 5
• Employment type: Full time

Click Apply to send your profile to Dermalife. It takes less than a minute.