Inside Sales Executive

Desai Consultancy has an opening for an Inside Sales Executive based in Andheri East, Mumbai. Salary is up to ₹35,000/month. The team is filling 2 vacancies.

In the employer’s words

Handle Inside Sales Activities For Air & Sea Import/Export Shipments Coordinate With Clients, Shipping Lines, Airlines, And Overseas Agents Prepare Quotations And Follow Up With Customers Manage Inquiries And Convert Leads Into Business Opportunities Support The Sales Team With Documentation And Rate Updates Maintain Strong Customer Rel. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Compensation

You will be paid ₹20,000 – ₹35,000 per month.

Who can apply

• 1–2 years of relevant experience
• Education: Graduate
• Skills: English, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English
• Someone patient and customer-first

Job at a glance

• Work location: Andheri East, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 2
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Desai Consultancy.