Customer Care Executive

A new Customer Care Executive role is open at Desh sevaa, Sector 62 - Gurgaon, Delhi. 2 candidates will be hired for this role. No experience? You can still apply. The pay goes up to ₹30,000/month.

In the employer’s words

Customer Care Executive. Languages : Hindi

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Salary and benefits

The salary for this role is ₹15,000 – ₹30,000 per month.

Eligibility

• Open to freshers
• Education: 12th Pass
• Skills: Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi
• Someone polite and customer-first

Job at a glance

• Location: Sector 62 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Desh sevaa.