Work From Home - Customer Care Associate

Work from home as a Work From Home - Customer Care Associate with Desi Exchange. There are 4 open positions. No experience? You can still apply. Salary is up to ₹15,000/month.

Note from the employer

This Role Involves Calling Potential Leads, Assisting Them In Opening New Accounts, And Offering Continued Customer Support.Key Responsibilities:Make Outbound Calls To Potential Leads And Introduce Company Servicesassist Customers In The Account Creation And Onboarding Processprovide Responsive And Friendly Customer Support Post-Registrationmaintain Accurate Records Of Customer Interactionsmeet Daily/Weekly Targets And Contribute To Team Goalslanguage Requirements:Mandatory: English & Telugupreferred: Hindi, Kannada, Tamil(Ability To Speak Multiple South Indian Languages Is An Added Advantage)Eligibility:Good Verbal Communication Skills. Type : Outbound, Inbound | Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Below 10th
• Skills: Bengali, English, Gujarati, Hindi, Inbound, Kannada, Malayalam, Outbound
• Female Only
• Basic English
• Freshers can apply
• Work from home
• Type: Outbound, Inbound
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone patient and calm under pressure

What you get

Compensation: ₹12,000 – ₹15,000 per month.

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: remote
• Working hours: 5 AM to 12 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from home
• Vacancies: 4
• Employment type: Full time

Ready to start? Upload your resume and apply to Desi Exchange today.