Senior Telesales Associate

A new Senior Telesales Associate role is open at Dev Marketing, Andheri West, Mumbai. You can earn up to ₹23,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound, Inbound | Languages : Hindi

What you will do

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Domestic, Hindi, Inbound and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound, Inbound
• Languages: Hindi

What you get

Compensation: ₹18,000 – ₹23,000 per month.

Job details

• Location: Andheri West, Mumbai, Maharashtra
• Vacancies: 1
• Employment type: Full time
• Work type: Office-based
• Working hours: 10:00 AM - 7:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Dev Marketing.