Tellecaller

A new Tellecaller role is open at Dev Marketing, Andheri West, Mumbai. The pay goes up to ₹25,000/month. The team is filling 2 vacancies.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Type : Outbound, Domestic

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Outbound
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• A patient, customer-first attitude

Compensation

Compensation: ₹20,000 – ₹25,000 per month.

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Job details

• Location: Andheri West, Mumbai, Maharashtra
• Working hours: 10:00 AM - 7:30 PM | Monday to Saturday
• Openings: 2
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Dev Marketing.