Customer Care Associate

Dhakshith It Services Private Limited is hiring a Customer Care Associate in Silk Board, Bengaluru. Salary is up to ₹24,500/month. There are 20 open positions.

In the employer’s words

**Hiring: Uae Customer Support Executive** Location: Silk Board Requirement: Good English + Hindiwe Are Hiring Customer Support Executives (Freshers & Experienced) For A Uae Process.**Eligibility:*** 12Th Puc Or Above* Good Communication Skills In English* Willing To Work 6 Days/Week With Rotational Off**Salary:*** Freshers: 25. Languages : English, Hindi, Hindi, English

Your responsibilities

Here is what a typical day looks like:

• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

What you get

Salary: ₹21,500 – ₹24,500 per month, based on skills and experience.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: English, Hindi, Hindi, English
• A patient, calm under pressure attitude

Quick facts

• Location: Silk Board, Bengaluru, Karnataka
• Job type: Full time
• Openings: 20
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Dhakshith It Services Private Limited.