Collection Executive

Dhanvarsh Supreme Solutions12 is looking for a Collection Executive to join its team in Nerul, Mumbai. The pay goes up to ₹22,000/month. There are 2 open positions.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Malayalam, Tamil, Marathi, Hindi, English

Pay and perks

Salary: ₹14,000 – ₹22,000 per month, based on skills and experience.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Malayalam, Marathi, Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Malayalam, Tamil, Marathi, Hindi, English
• You are polite and patient

What the job involves

• Escalate complex cases to the right team within the SLA.
• You will identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.

Position details

• Work location: Nerul, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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