Customer Care Representative

Join Dhavalkumar Hasmukhbhai Gandhi (Unique World) as a Customer Care Representative in Amroli, Surat. Salary is up to ₹35,000/month. There are 8 open positions.

Note from the employer

Handle Inbound And Outbound Customer Calls Professionally Resolve Customer Queries, Complaints, And Provide Accurate Information Maintain Strong Customer Relationships And Ensure Customer Satisfaction Record Customer Interactions And Update Data In Crm/Software Systems. More Than 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

What you get

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

Skills and qualifications

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: English, Gujarati, Hindi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• You are patient and customer-first

Job at a glance

• Location: Amroli, Surat, Gujarat
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 8
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Dhavalkumar Hasmukhbhai Gandhi (Unique World) today.