Kyc Verification And Collection Exe...

Looking for a Kyc Verification And Collection Exe... role in Thane, Mumbai? Dhavalkumar Hasmukhbhai Gandhi (Unique World) is hiring now. You can earn up to ₹35,000/month.

Note from the employer

- Collecting Identification And Financial Documents From Customers. - Verifying Documents. - Following Up On Overdue Emi Payments, Loan Recoveries And Collecting Payments. 1 - 2 Years Experience Compulsory.

What you get

Compensation: ₹20,000 – ₹35,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of CRM tools, Hindi and English, Active listening and Verbal communication
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and polite

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Position details

• Work location: Thane, Mumbai, Maharashtra
• Work type: Work from office
• Vacancies: 1
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Dhavalkumar Hasmukhbhai Gandhi (Unique World).