Work From Home - Customer Care Executive

Join Dhavalkumar Hasmukhbhai Gandhi (Unique World) as a Work From Home - Customer Care Executive in remote. The pay goes up to ₹17,000/month.

Note from the employer

Job Responsibilities:* Handle Instagram Enquiries And Convert Leads Into Clients* Respond To Whatsapp Messages And Follow Up With Leads* Manage Client Communication Professionally In English* Convert Incoming Enquiries Into Paying Clients* When There Are Fewer Enquiries, Assist With Email Responses, Email Outreach, And Basic Admin Tasks. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English

Salary and benefits

Salary: ₹15,000 – ₹17,000 per month, based on skills and experience.

Day-to-day work

Your main tasks will be to:

• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: English, Sales
• Female Only
• Good English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English
• Someone calm under pressure and customer-first

Quick facts

• Job location: remote
• Openings: 1
• Shift: 12:00 AM - 9:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Remote (work from home)

If this job suits you, apply now — shortlisted candidates will be contacted by Dhavalkumar Hasmukhbhai Gandhi (Unique World).