Telecaller

Looking for a Telecaller role in Bemina, Srinagar? Diamond Destinations is hiring now. Freshers can apply. The pay goes up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Comfortable with CRM tools, Verbal communication, Active listening, Typing speed
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Pay and perks

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

What the job involves

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.

Job details

• Work location: Bemina, Srinagar, Jammu and Kashmir
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

Click Apply to send your profile to Diamond Destinations. It takes less than a minute.