Customer Care Executive

Join Digi M Shivaji as a Customer Care Executive in Geeta Colony, Delhi. Salary is up to ₹17,500/month. Great for first-time job seekers. 15 candidates will be hired for this role.

Note from the employer

Job Title:., Customer Support Executive Key Responsibilities :Perform Assigned Daily Tasks Efficiently Maintain Discipline And Punctuality At Work Follow Company Guidelines And Instructions Coordinate With Team Members And Supervisors Ensure Quality And Productivity Standards Are Met (Benefits) :Free Accommodation (Stay Provided)Free Meals. Type : Sales | Languages : Hindi, English

Eligibility

• Freshers are welcome to apply
• Education: Below 10th
• Skills: English, Hindi, Sales
• Male Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Hindi, English

Salary and benefits

Salary: ₹15,000 – ₹17,500 per month, based on skills and experience.

Roles and responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Geeta Colony, Delhi, Delhi
• Openings: 15
• Timings: 8 hours a day (rotational shift| Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Digi M Shivaji.