Customer Care Associate

Start your next role as a Customer Care Associate with Diginnovx Solutions Private Limited (Infoneoo) in HSR Layout Sector 5, Bengaluru. The pay goes up to ₹21,000/month. There are 30 open positions.

Note from the employer

Hiring | Customer Support Executive Email Supportlocation: Hsr Layout, Sector 5, Bangaloresalary: Up To 21,000/Month | 6 Days Working (1 Rotational Week Off)Looking For Candidates With A Minimum Of 6 Months Of Bpo/Customer Support Experience. Candidates Should Have Good Communication Skills In Hindi & English And Experience Handling Customer. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi, English

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Hindi, English
• Someone polite and calm under pressure

What the job involves

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Compensation: ₹19,000 – ₹21,000 per month.

Position details

• Work location: HSR Layout Sector 5, Bengaluru, Karnataka
• Work mode: On-site
• Working hours: Day shifts only | 6 days working with 1 rotational week off
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Click Apply to send your profile to Diginnovx Solutions Private Limited (Infoneoo). It takes less than a minute.