Customer Care Associate

Diginnovx Solutions Private Limited (Infoneoo) wants to bring on a Customer Care Associate for its HSR Layout Sector 5, Bengaluru team. Salary is up to ₹21,000/month. 30 candidates will be hired for this role.

Note from the employer

Looking For Candidates With Prior Bpo Experience And Good Written English Communication Skills. The Role Involves Handling Customer Queries Through Email And Providing Timely Resolutions. Candidates Should Be Comfortable Working From The Office In Hsr Layout, Bangalore. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What you get

The salary for this role is ₹20,000 – ₹21,000 per month.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A customer-first, polite attitude

What the job involves

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Position details

• Work location: HSR Layout Sector 5, Bengaluru, Karnataka
• Work mode: Office-based
• Job type: Full time
• Shift: Day shifts only
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Diginnovx Solutions Private Limited (Infoneoo) today.