Customer Care Executive

Diginnovx Solutions Private Limited (Infoneoo) wants to bring on a Customer Care Executive for its HSR Layout Sector 5, Bengaluru team. 30 candidates will be hired for this role. The pay goes up to ₹30,000/month.

In the employer’s words

Customer Service Profile Orm Process Candidate Should Have Exp In Handling Social Media Escalation.Should Have Excellent Communication Skills In Hindi & English. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : Hindi, English

What the job involves

• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: Hindi, English
• A calm under pressure, polite attitude

What you get

Compensation: ₹25,000 – ₹30,000 per month.

Job at a glance

• Location: HSR Layout Sector 5, Bengaluru, Karnataka
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 30
• Working hours: Day shifts only

Click Apply to send your profile to Diginnovx Solutions Private Limited (Infoneoo). It takes less than a minute.