Customer Care Executive

A new Customer Care Executive role is open at Diginnovx Solutions Private Limited (Infoneoo), HSR Layout Sector 5, Bengaluru. The pay goes up to ₹30,000/month. The team is filling 30 vacancies.

Note from the employer

We Are Looking For Candidates With Experience In Handling Social Media Escalations. Applicants Should Have Excellent Communication Skills In Both Hindi And English. Candidates With Prior Customer Service Or Orm Experience Are Preferred. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi, English

What you get

Compensation: ₹29,000 – ₹30,000 per month.

What you will do

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Hindi, English
• A customer-first, polite attitude

Job details

• Work location: HSR Layout Sector 5, Bengaluru, Karnataka
• Openings: 30
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Shift: Day shifts only

Apply today and take the next step in your career with Diginnovx Solutions Private Limited (Infoneoo).