Customer Care Executive

A new Customer Care Executive role is open at Diginnovx Solutions Private Limited (Infoneoo), HSR Layout Sector 5, Bengaluru. There are 20 open positions. The pay goes up to ₹20,000/month. Freshers can apply.

Employer’s description

* Handle Inbound Customer Calls Professionally* Provide Clear And Accurate Information To Customers* Maintain Call Quality Standards* Ensure Customer Satisfaction Through Effective Communication. Type : Inbound, Domestic | Languages : English, Malayalam

What you get

You will be paid ₹17,000 – ₹20,000 per month.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Domestic, English, Inbound, Malayalam
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Malayalam

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.

Quick facts

• Work location: HSR Layout Sector 5, Bengaluru, Karnataka
• Work type: On-site
• Timings: Day Shifts | 6 Days working with one rotational off
• Vacancies: 20
• Job type: Full time
• Interview timings: 11:00 AM - 3:00 PM | Monday to Friday

Apply today and take the next step in your career with Diginnovx Solutions Private Limited (Infoneoo).