Customer Care Executive

Diginnovx Solutions Private Limited (Infoneoo) wants to bring on a Customer Care Executive for its HSR Layout Sector 5, Bengaluru team. The team is filling 20 vacancies. You can earn up to ₹17,000/month. No experience? You can still apply.

Note from the employer

We Are Looking For Customer Support Executives To Handle Customer Queries Through The Inbound Voice Process.Responsibilities: Handle Inbound Customer Calls Professionally Resolve Customer Queries And Provide Accurate Information Maintain Good Customer Experience Follow Process Guidelines And Achieve Performance Targets. Type : Inbound, Domestic | Languages : English, Hindi, Malayalam

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Malayalam
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Malayalam
• A polite, patient attitude

Day-to-day work

• You'll identify upsell opportunities where relevant.
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Salary and benefits

The salary for this role is ₹15,601 – ₹17,000 per month.

Position details

• Job location: HSR Layout Sector 5, Bengaluru, Karnataka
• Openings: 20
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Diginnovx Solutions Private Limited (Infoneoo).