Customer Care Executive

Diginnovx Solutions Private Limited (Infoneoo) has an opening for a Customer Care Executive based in Sector 50 - Noida, Delhi. The team is filling 30 vacancies. Salary is up to ₹16,500/month.

Employer’s description

We Are Looking For A Customer Support Executive To Join Our Healthcare Process Team. The Ideal Candidate Will Be Responsible For Handling Customer Inquiries, Resolving Concerns Efficiently, And Ensuring A High Level Of Customer Satisfaction While Maintaining Quality And Compliance Standards. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : Hindi

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Domestic, Hindi, Inbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: Hindi

Day-to-day work

In this role, you will:

• Resolve queries and complaints with patience and accuracy.
• You'll log every interaction and its outcome in the support system.
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA.

Salary

Compensation: ₹15,601 – ₹16,500 per month.

Position details

• Work location: Sector 50 - Noida, Delhi, Delhi
• Openings: 30
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Diginnovx Solutions Private Limited (Infoneoo) reviews applications regularly.