Customer Care Executive

Diginnovx Solutions Private Limited (Infoneoo) is looking for a Customer Care Executive to join its team in Ramesh Nagar, Delhi. The team is filling 10 vacancies. The pay goes up to ₹23,000/month.

In the employer’s words

We Are Hiring **Customer Support Executives** For Our **Healthcare Process**. Candidates Must Have A Minimum Of **6 Months Of Customer Service Experience** And **Excellent English Communication Skills**. The Ideal Candidate Should Be Confident In Handling Customer Queries, Providing Resolutions, And Delivering A High Level Of Customer Satisfaction. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : Hindi, English

Day-to-day work

In this role, you will:

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi and Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: Hindi, English
• A calm under pressure, customer-first attitude

Salary

Compensation: ₹22,000 – ₹23,000 per month.

Quick facts

• Work location: Ramesh Nagar, Delhi, Delhi
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Click Apply to send your profile to Diginnovx Solutions Private Limited (Infoneoo). It takes less than a minute.