Customer Care Executive

A new Customer Care Executive role is open at Diginnovx Solutions Private Limited (Infoneoo), Sector 3 - Noida, Delhi. The pay goes up to ₹16,500/month. There are 30 open positions. Freshers can apply.

Employer’s description

Handle Customer Queries And Concerns Over Voice Calls. Provide Accurate Information And Resolve Customer Issues Professionally. Maintain Proper Call Records And Follow Company Guidelines. Ensure A Positive Customer Experience Through Effective Communication. Type : Inbound, Domestic

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic and Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic

Key responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

What you get

You will be paid ₹15,601 – ₹16,500 per month.

Job details

• Job location: Sector 3 - Noida, Delhi, Delhi
• Openings: 30
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Diginnovx Solutions Private Limited (Infoneoo). It takes less than a minute.