Customer Care Executive

Join Diginnovx Solutions Private Limited (Infoneoo) as a Customer Care Executive in Sector 2 - Noida, Delhi. Salary is up to ₹16,500/month. 30 candidates will be hired for this role.

In the employer’s words

Customer Call Handling/ Solve Queries/ Inbound Calling Profile. Customer Care. Type : Domestic | Languages : Hindi, English

Your responsibilities

As a Customer Care Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.

Salary

Salary: ₹15,000 – ₹16,500 per month, based on skills and experience.

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English and Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English
• A polite, calm under pressure attitude

Job at a glance

• Location: Sector 2 - Noida, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Job type: Full time
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Diginnovx Solutions Private Limited (Infoneoo). It takes less than a minute.