Customer Care Executive

Diginnovx Solutions Private Limited (Infoneoo) has an opening for a Customer Care Executive based in Sector 3 - Noida, Delhi. The pay goes up to ₹13,500/month. 10 candidates will be hired for this role. Great for first-time job seekers.

In the employer’s words

Handle Customer Queries And Provide Appropriate Solutions Over Calls.Respond To Customer Concerns In A Polite And Professional Manner.Maintain Good Communication And Customer Service Standards.Understand Customer Requirements And Resolve Issues Effectively.Follow The Defined Process, Sops, And Quality Guidelines. Type : Domestic, Inbound | Languages : Hindi, English

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Hindi, English
• A calm under pressure, polite attitude

Pay and perks

Compensation: ₹13,000 – ₹13,500 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Sector 3 - Noida, Delhi, Delhi
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 10
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Diginnovx Solutions Private Limited (Infoneoo) reviews applications regularly.