Customer Care Executive

Digital Vision Technology Pvt Ltd is looking for a Customer Care Executive to join its team in Sector 2 - Noida, Delhi. You can earn up to ₹21,000/month. The team is filling 2 vacancies.

Note from the employer

Handling Existing Clients Of The Company. Solving Client Queries. Generating Revenue From Them . 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Salary

Compensation: ₹15,000 – ₹21,000 per month.

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• You are polite and calm under pressure

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Sector 2 - Noida, Delhi, Delhi
• Vacancies: 2
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Digital Vision Technology Pvt Ltd today.