Telecaller

Looking for a Telecaller role in Malad West, Mumbai? Digital Wealth is hiring now. The pay goes up to ₹30,000/month. 7 candidates will be hired for this role.

Employer’s description

Stock Marketing, Sales Telecalling. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Marathi, English, Hindi

Pay and perks

The salary for this role is ₹20,000 – ₹30,000 per month.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi, Marketing, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Marathi, English, Hindi
• A calm under pressure, customer-first attitude

Your responsibilities

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job details

• Location: Malad West, Mumbai, Maharashtra
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 7
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Digital Wealth today.