Customer Care Executive

A new Customer Care Executive role is open at Digitide, BTM Layout, Bengaluru. Freshers can apply. The team is filling 30 vacancies. Salary is up to ₹30,000/month.

In the employer’s words

Bpo. Languages : Tamil, Gujarati, Malayalam, Bengali, Punjabi, Marathi, Hindi, English, Kannada

What the job involves

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹22,000 – ₹30,000 per month, based on skills and experience.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: Tamil, Gujarati, Malayalam, Bengali, Punjabi, Marathi, Hindi, English, Kannada
• You are patient and polite

Position details

• Job location: BTM Layout, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Digitide reviews applications regularly.