Customer Care Executive

Shrimanchu Info Solutions Private Limited has an opening for a Customer Care Executive based in Hoodi, Bengaluru. The pay goes up to ₹30,000/month. 21 candidates will be hired for this role.

In the employer’s words

Customer Care Executive For Voice Process . Semi Voice Process . Type : Inbound, Outbound, Domestic, Sales | Languages : Bengali, Punjabi, Tamil, Malayalam, Marathi, Hindi, Kannada

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, Hindi, Inbound, Kannada, Malayalam, Marathi, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales
• Languages: Bengali, Punjabi, Tamil, Malayalam, Marathi, Hindi, Kannada
• A customer-first, patient attitude

Roles and responsibilities

• Follow call scripts and update customers on ticket status.
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.

Salary

You will be paid ₹21,000 – ₹30,000 per month.

Job at a glance

• Location: Hoodi, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 21

Ready to start? Upload your resume and apply to Shrimanchu Info Solutions Private Limited today.