Inbound Customer Service

A new Inbound Customer Service role is open at Digitide / Q-Connect, Airoli, Mumbai. The pay goes up to ₹21,000/month. There are 30 open positions.

Note from the employer

Salary Starts From Day One - Salary Date Is First Of Every Month. Languages : English

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• A calm under pressure, customer-first attitude

What you get

The salary for this role is ₹21,000 per month.

Your responsibilities

• You will escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Shift: 9 hours rotational shift between 8 am to 10 pm
• Openings: 30
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Click Apply to send your profile to Digitide / Q-Connect. It takes less than a minute.