Inbound Customer Service

Looking for an Inbound Customer Service role in Airoli, Mumbai? Digitide / Q Connect is hiring now. The pay goes up to ₹31,000/month. The team is filling 30 vacancies.

In the employer’s words

Min 6 Months Experience In Bpo (Customer Service) Salary Starts From Day One Salary Date Is 1St Of Every Month . 1 - 2 Years Experience Compulsory. | Languages : English

Requirements

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• A patient, customer-first attitude

Pay and perks

The salary for this role is ₹27,000 – ₹31,000 per month.

Day-to-day work

As an Inbound Customer Service, your work will include:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.

Job details

• Work location: Airoli, Mumbai, Maharashtra
• Timings: day rotational shift one rotational week off
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 30
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Digitide / Q Connect reviews applications regularly.