Customer Care Associate

Digitide Solutions Limited is looking for a Customer Care Associate to join its team in Begumpet, Hyderabad. Salary is up to ₹17,000/month. Freshers can apply. 30 candidates will be hired for this role.

In the employer’s words

Customer Service. Type : Inbound | Languages : English, Hindi

Pay and perks

The salary for this role is ₹13,000 – ₹17,000 per month.

Key responsibilities

As a Customer Care Associate, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system.

Eligibility

• Open to freshers
• Minimum qualification: Graduate
• Skills: English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi
• A polite, calm under pressure attitude

Job at a glance

• Work location: Begumpet, Hyderabad, Telangana
• Work type: On-site
• Job type: Full time
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Digitide Solutions Limited. It takes less than a minute.