Tele Caller

A new Tele Caller role is open at Digitide Solutions Limited, Airoli, Mumbai. You can earn up to ₹22,000/month. Great for first-time job seekers. 25 candidates will be hired for this role.

Employer’s description

Customer Service And Sales. Type : Domestic, Outbound, Inbound | Languages : English, Hindi

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: English, Hindi

Compensation

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Work type: On-site
• Vacancies: 25
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Digitide Solutions Limited.