Bank Of India Customer Service

Direct Hiring is looking for a Bank Of India Customer Service to join its team in Airoli, Mumbai. You can earn up to ₹23,000/month. The team is filling 30 vacancies.

Note from the employer

Bank Of India Customer Service Easy Selection Pic Up Drop Facility Free Of Cost Job. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Day-to-day work

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Compensation: ₹22,000 – ₹23,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A calm under pressure, customer-first attitude

Job details

• Job location: Airoli, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Openings: 30

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