.Email & Voice Process

A new .Email & Voice Process role is open at Direct Hiring, Airoli, Mumbai. You can earn up to ₹22,000/month. 15 candidates will be hired for this role.

In the employer’s words

Opening For Hdfc Ib Blended Pure Inbound Calling Process Pilot Batch (Airol Location) Hsc & Graduate Fresher Or Experience Both Can Apply.Shift Timing : 9.30 To 6.30 & 10 To 7. .With Rotational Offfresher Salary 15K In Hand Experience 17K In Hand Ctc 22K.With Pf 19K In Hand 22K Ctc Without Pf Average English Required V3. Salary Starts From Day One.Salary Date Is 1St Of Every Month.Pick Drop Facility From Airoli Station. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary and benefits

You will be paid ₹15,000 – ₹22,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are calm under pressure and patient

Position details

• Location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Openings: 15
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Hiring today.