Email Chat Blended Process

Direct Hiring is looking for an Email Chat Blended Process to join its team in Airoli West, Mumbai. The pay goes up to ₹19,000/month. There are 30 open positions. No experience? You can still apply.

Note from the employer

Opening For Etli Ib(Inbound Process And Calling Process,Email And Chat) In Ghansoli Locationneed - Fresher Or Exp With Good Eng Comms - Min Hscsalary - 15000/- To 22000 Ctc Depend On Interview And Experience Week Off - Sunday Off Timing - 10Am - 7Pm Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic | Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Tamil
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone customer-first and polite

What the job involves

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Salary

Compensation: ₹15,000 – ₹19,000 per month.

Quick facts

• Work location: Airoli West, Mumbai, Maharashtra
• Work mode: On-site
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Direct Hiring today.