Email Chat Process

Start your next role as an Email Chat Process with Direct Hiring in Vashi, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹16,000/month. No experience? You can still apply.

In the employer’s words

Email Chat Process Near By Station Easy Selection Free Of Cost Job. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Salary

You will be paid ₹14,000 – ₹16,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A calm under pressure, customer-first attitude

Position details

• Job location: Vashi, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Work mode: Office-based

Ready to start? Upload your resume and apply to Direct Hiring today.