Idfc Bank Inbound Customer Service

Direct Hiring is looking for an Idfc Bank Inbound Customer Service to join its team in Airoli West, Mumbai. Salary is up to ₹22,000/month. There are 30 open positions. Great for first-time job seekers.

In the employer’s words

Opening For Hdfc Ib Blended Pure Inbound Calling Process Pilot Batch (Airol Location) Hsc & Graduate Fresher Or Experience Both Can Apply.Shift Timing : 9.30 To 6.30 & 10 To 7. .With Rotational Offfresher Salary 15K In Hand Experience 17K In Hand Ctc 22K.With Pf 19K In Hand 22K Ctc Without Pf Average English Required V3. Salary Starts From Day One.Salary Date Is 1St Of Every Month.Pick Drop Facility From Airoli Station. Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic | Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Tamil
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone customer-first and calm under pressure

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Salary and benefits

The salary for this role is ₹15,000 – ₹22,000 per month.

Job details

• Location: Airoli West, Mumbai, Maharashtra
• Work type: Work from office
• Vacancies: 30
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Direct Hiring.