Kotak Collection Process Executive

Direct Hiring is looking for a Kotak Collection Process Executive to join its team in Malad West, Mumbai. No experience? You can still apply. The team is filling 30 vacancies. Salary is up to ₹20,000/month.

In the employer’s words

Opening For Kotak Collection Process Hardcore Recovery Of Defaulter Customer Criteriahsc Passed With 6Th Month Experience In Collectionshould Be Able To Take Work Pressure And Should Be Able To Take Pressureshift Timing : 9Am To 6Pm Salary 13K To 18K Net Incentive ( Depending Upon Experience)Month End Sunday Working Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic | Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Salary and benefits

The salary for this role is ₹13,000 – ₹20,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Tamil
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are calm under pressure and patient

Quick facts

• Location: Malad West, Mumbai, Maharashtra
• Openings: 30
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Direct Hiring.