Kotak Credit Card Sale

Direct Hiring is looking for a Kotak Credit Card Sale to join its team in Thane, Mumbai. Salary is up to ₹18,000/month. No experience? You can still apply. 15 candidates will be hired for this role.

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Active listening, Verbal communication, CRM tools, Complaint handling
• Basic English
• Freshers can apply
• You are polite and calm under pressure

Salary

The salary for this role is ₹15,000 – ₹18,000 per month.

Position details

• Job location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 15
• Work mode: Work from office

Apply today and take the next step in your career with Direct Hiring.