Pure Inbound Customer Service

Join Direct hiring as a Pure Inbound Customer Service in Ghansoli, Mumbai. You can earn up to ₹17,000/month. There are 15 open positions. No experience? You can still apply.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Typing speed, Verbal communication and Complaint handling
• Basic English
• Freshers can apply
• You are calm under pressure and patient

What you get

The salary for this role is ₹13,000 – ₹17,000 per month.

Roles and responsibilities

As a Pure Inbound Customer Service, your work will include:

• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Position details

• Job location: Ghansoli, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 15
• Work mode: Office-based
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Direct hiring today.