Sbi Customer Service Executive

Looking for a Sbi Customer Service Executive role in Malad West, Mumbai? Direct Hiring is hiring now. There are 30 open positions. The pay goes up to ₹25,000/month. No experience? You can still apply.

Note from the employer

Process: Sbi Inbound Required Count : 50Process Details: Inbound Process Prior Experience : Graduate With 6 Months Experience (Veti 5 Quality)Ctc : 25 Ctc Shift Timing: Rotational Shift For Boys And Girls For Day Shift Any One Week Off Excellent Communication Skillsdoj: 11- Apr - 26If Linguistic Then Hsc Will Do Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic | Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil, Malayalam

What you get

The salary for this role is ₹14,000 – ₹25,000 per month.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Bengali, Domestic, English, Hindi, Kannada, Malayalam, Tamil and Telugu
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil, Malayalam
• Someone polite and customer-first

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Malad West, Mumbai, Maharashtra
• Shift: DAY ROTATIONAL SHIFT ONE ROTATIONAL WEEK OFF
• Work mode: Work from office
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Hiring.