Soft Calling

Start your next role as a Soft Calling with Direct Hiring in Kanjurmarg, Mumbai. 15 candidates will be hired for this role. Salary is up to ₹18,000/month.

What the job involves

• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹13,000 – ₹18,000 per month.

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Verbal communication, Typing speed, Hindi and English and CRM tools
• Basic English
• Freshers can apply
• Someone customer-first and patient

Position details

• Location: Kanjurmarg, Mumbai, Maharashtra
• Vacancies: 15
• Job type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Direct Hiring.